Ambassadors Theatre at Woking Shopping


Ambassadors Theatre Logo
   | UNIT
  
  01483 741 000

Apply URL https://candidate.atg.co.uk/82932WPC

Title Assistant Customer Experience Manager

Group New Victoria Theatre

Role Front of House

Type Permanent - Full Time

Hours 39 hours per week

Salary Description Circa £19,000

Salary Range Circa £19,000

Closing Date 07/12/2018

Address 1 New Victoria Theatre, Rhoda McGaw Theatre & Woking Cinemas, Peacocks Centre

Town Woking

County Surrey

Region South East

Country United Kingdom

Postcode GU21 6GQ

 

The Ambassador Theatre Group (ATG) is the global leader in live theatre. We own and operate close to 50 venues in the UK and US, we’re an internationally award-winning producer, and a market leading theatre ticketing business.

Every night our theatres welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it’s a night out with friends for a special birthday or a family’s first pantomime, you know every visit is special. We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again.

What makes us different? We believe the show isn’t enough. An amazing visit to the theatre is about the whole experience, from purchasing your ticket to your drinks in the interval to telling your friends about it afterwards!

We are dedicated to delivering the best customer experience possible through innovation, making the experience of visiting an ATG theatre better than any other. From our Ordertorium service, delivering drinks and snacks directly to your seat, to the premium service in our cocktail bars which offer only the best quality wine, spirits and confectionary, our focus in on making sure every customer has a fantastic time.

As part of our Customer Experience Team you’ll make those fantastic experiences happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service whether you’re welcoming audiences or working behind the bar. You’ll ensure we meet our financial targets by selling products and packages on the night and by making sure customers want to return.

So, if you’re looking for an enjoyable and flexible role at the heart of the theatre industry, this role could be for you. Full of variety, it’s both fun and challenging. You’ll take responsibility for a wide range of tasks as part of an ambitious team who are just as passionate about theatre as you are, working in our unique theatre with an ever-changing programme of events. 

What are we looking for?

A great candidate for this job will:

  • Understand the role

  • Have a great work ethic and care about quality

  • Be observant and focussed on the customer

  • Relate well to others

  • Communicate effectively

  • Be proactive, decisive and get things done

  • Think creatively

  • Have ambition and drive

  • Have a flair for sales

Further information on the role and the skills you’ll need can be found in our full job description and in our website article: https://careers.atg.co.uk/about-us/life-at-atg/front-of-house.html

To apply, please tell us about your skills and qualities that will help you succeed in the role. 

The Ambassador Theatre Group is an equal opportunities employer.

 

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